Some Checkr partners directly handle billing and invoicing.
Use the steps below to update your billing email address:
- In the Checkr Dashboard, select the "Payment & billing" page.
- Select the Payment tab.
- In the "Billing email" field, enter the updated email address.
- Select "Update my account."
If your monthly invoices are less than $2,500, Checkr asks you to provide a payment method for automatically paying your account's invoices each month. The payment method can be either a bank account or credit card, and you can add one of each.
If your account uses autopay but the dashboard shows a Pay Now button, your payment method might have had an issue.
Add bank account information
Checkr can process invoices through a linked banking account, called an Automated Clearing House account. To allow Checkr to process invoices through a bank account, enter the information below:
- Account holder’s name
- Routing number
- Account number
After your account information saves, your bank account will show two microdeposits in 2-4 business days. To verify your bank account, enter both deposit amounts in the Payment tab. Checkr can process payments only for verified bank accounts.
Add credit card information
To allow Checkr to process invoices through a linked credit card, enter the information below:
- Credit card holder’s name
- Card number
- Security code
- Expiration date
Update payment information
Select the actions menu next to a payment method to remove it, or to make it the default payment method. You must keep at least one payment method on file.
Nonprofits and tax-exemption
If your organization is tax-exempt, email email@example.com with your W-9 and Certificate of Tax Exemption.