Welcome to Checkr!

This guide will walk you through the Checkr / SmartRecruiters integration process, and outline how to use the Checkr dashboard for the background check process.

If you are a Domino's franchise, please utilize this guide - Domino's / Checkr Integration User Guide

The Checkr Help Center is a great resource for any questions that may not be covered in this user guide. If you have any questions not covered in this guide that are specific to SmartRecruiters, please email support@SmartRecruiters.com for additional assistance.

_________________________________________________________

• Prerequisites
• Add Checkr to SmartRecruiters
  • Enable Checkr setup
  • Connect to Checkr
• Order Background Checks
• Use the Checkr Dashboard
• Domino's franchise support in SmartRecruiters

_________________________________________________________

Getting started with Checkr on SmartRecruiters

This guide describes how to set up Checkr to use within SmartRecruiters, such that SmartRecruiters users can initiate, view, and process Checkr background checks from within the SmartRecruiters interface.

Prerequisites

The following items are required to initiate SmartRecruiters / Checkr integration. Please ensure you have the following before proceeding.

• Access to SmartRecruiters, with admin rights

Add Checkr to SmartRecruiters

First, enable Checkr from within SmartRecruiters. To complete this process, you must have admin access to both Checkr and SmartRecruiters.

Enable Checkr setup

To request information about Checkr, visit SmartRecruiter’s Marketplace, navigate to Checkr’s offering, and select the Get Started button on the left. This will prompt you to fill out a form to allow SmartRecruiters to share your information with Checkr. You will then work with Checkr’s sales team to determine your needs.

Once you are ready to set up your account, go to Account Settings / Admin > Apps & Integrations.

Next, locate the listing for the Checkr Integration.

Verify that you wish to connect Checkr to your SmartRecruiters account.

Confirm the information listed for your Checkr account, and click Allow and Continue to enable Checkr for your SmartRecruiters account.

Connect to Checkr

To connect to Checkr, users will be prompted to sign up for a new Checkr account or sign into an existing account.

1. Click Sign In with Checkr when prompted.
2. Enter your login information for your Checkr account and click Log In.

3. Once you log in, you will be prompted to connect Checkr to SmartRecruiters by clicking the Click Here to Connect button.

4. This will prompt SmartRecruiters to enable the integration.

Order Background Checks

Once your SmartRecruiters and Checkr accounts are connected, return to a candidate’s page, and click Background Check - Browse.

In the window that opens, select options for the check, and click Continue.

Once the background check has been ordered, the status of the components of the report will be listed in the SmartRecruiters candidate dashboard along with an ETA.

Once complete, click on it to open the report in the Checkr Dashboard and review details. (For more information on reports and report statuses, see How do I interpret a background report in the Checkr Help Center.)

Most background checks will be completed within 24 hours, but the time to complete can range from a few minutes to a few weeks, depending on the type of check ordered, the geographic location of the candidate, and/or county courthouse operations.

Use the Checkr Dashboard

While the SmartRecruiters integration allows users to order background checks and view their status, the following features are available only within Checkr:

• Background check invitation links
• Full background check report results
• Begin the adverse action process
• Checkr settings
  • New and existing user management
  • Billing information
  • Set account notifications

For a quick overview of the Checkr Dashboard, please see Getting started with Checkr.