How do I update my driver's license?

Updating your driver's license

Eligibility criteria

You can upload your driver's license in the Candidate Portal if the following criterion is met: 

• The report completed less than 30 days ago, and
• One of the following is true:
  • Driver's license is from a new state, or
  • Driver's license has a new number

Update your driver's license

You can update your driver’s license within the Candidate Portal for up to 30 days after your report completes. After 30 days, you must contact the business you applied to for next steps. 

Steps to update your driver's license

1. Log into the Candidate Portal.
2. Open the report you wish to update.
3. Scroll toward the bottom of the page and click Update license.
4. Enter your current driver's license information (state and number).

Once you've updated this information, Checkr will update your report. You will receive an email once your updated report is ready. You can see the updated report in the Candidate Portal.

If your report completed less than 30 days ago and you do not see the Update license option at the bottom of your report, contact Checkr Support.