The Continuous checks page has three tabs:
The Ineligible persons and Driver record reports (DL 414) tabs appear only for accounts with Continuous MVR (motor vehicle record) enabled.
Bulk action
Use the Bulk action tab to perform bulk actions, check their status, and download processing errors.
Start a bulk action
To start a bulk action, do the steps below:
- From the Bulk action tab, click Start bulk action.
- Select a continuous product and an action to perform.
- Confirm that your CSV file meets the requirements below:
- Case-sensitive column names in the first row
- A column called “candidate_id”
- Only one candidate ID per row
- Fewer than 500,000 rows
- No personally identifiable information (PII)
- If your account has Account Hierarchy enabled, confirm that the CSV file also meets the requirements below:
- A column called, “state code,” for 2-character United States abbreviations (example: TX)
- A column called, “custom_node_id” (also known as a custom ID)
- Click the Submit button to upload your CSV file. If the file doesn't meet the formatting or size requirements, an alert appears.
If you’re enrolling or updating individuals, select the checkbox that certifies the tasks below:
- You provided required disclosures to all individuals.
- You received proper consent from all individuals.
After the bulk action finishes processing, you receive a confirmation email.
Enrollment history
The Enrollment history section lists the status of each bulk action.
- Processing: The bulk action is processing.
- Complete: The bulk action finished processing with no errors.
- Review: The bulk action finished processing with errors.
When a bulk action has errors, you can download an errors CSV file from the Errors column. The errors CSV file contains the information below:
- Candidate ID (Checkr-assigned unique ID for the candidate)
- Error reason
You can download the original bulk action CSV file from the File column.
Ineligible persons
The Ineligible persons tab lists drivers who couldn't enroll in Continuous MVR each month.
When you enroll a driver in Continuous MVR, the driver's license information comes from a previously completed MVR report (Continuous MVR prerequisites). States can reject enrollments for invalid or outdated personally identifying information. Continuous MVR errors can happen immediately after enrollment or up to 30 days after enrollment.
On the first day of each month, a CSV file lists drivers rejected the previous month. A New tag appears next to CSV files that no one has downloaded yet.
When available, the ineligible persons CSV file includes the information below:
- Candidate ID (Checkr-assigned unique ID for the candidate)
- Candidate name
- Custom candidate ID (optional customer-assigned unique ID for the candidate)
- Subscription ID
- Time candidate was subscribed
- Time candidate was unsubscribed
- Error reason
California drivers only: Driver record reports (DL 414)
Checkr interacts with the California Employer Pull Notice (EPN) program so that you can monitor the driver’s records of people who drive for you.
A driver’s record, also called driver license (DL) printout (DL 414), has the information below:
- Abstracts of convictions
- Accidents
- Driver license application information
You can search for DL 414 documents by candidate ID and DL 414 creation date.
To download a PDF of a candidate's DL 414 documents, click the Download link in the DL 414 Form column.
For compliance purposes, Checkr provides an audit log of each time someone downloads a DL 414 document. To download an audit report log, click Download audit report.