If your background check report includes information that you believe is inaccurate, please:
Log into our Candidate Portal and file a dispute by clicking "Report an Error" at the bottom of the page. You can upload any supporting documents as well.
You may also:
- Submit an email request to our support team and upload any supporting documents
- Call us at 844-824-3257
- Mail your dispute with any supporting documents to: Checkr Inc. 1 Montgomery St. Suite 2400. San Francisco, CA. 94104
Checkr will review and verify the contested information during a reinvestigation.
If the information on your report is correct and you would like to provide more context or evidence of rehabilitation, please contact the company you applied with.