If your background check report includes information that you believe is inaccurate, please log into the Candidate Portal and file a dispute by clicking "Report an error" at the bottom of the page. You can upload any supporting documents as well.
If you do not see the "Report an error" button as an option and there is something you would like to dispute, follow one of methods below:
- Contact Checkr Support
- Upload any supporting documents
- Mail your dispute with any supporting documents to:
Checkr will review and verify the contested information during a reinvestigation.
If the information on your report is correct and you would like to provide more context or evidence of rehabilitation, please contact the company you applied with.