Note
If your Checkr account is integrated with a partner, this feature might be unavailable. To determine whether your account supports this feature, contact Checkr.
Verifying a candidate’s education confirms their level of schooling and their qualifications. Education verification confirms the information below:
- School name
- Degree earned
- Completion date
Checkr verifies education for colleges, high schools, and high school equivalency exams. Checkr also does international education verifications, but they take longer and additional fees apply. To enable international education verifications, contact Checkr.
Verification process
First, the candidate provides their education history. Checkr uses the candidate-provided information to search education databases. Those databases can usually verify the highest level of education completed.
If the school doesn't report to the education databases, Checkr tries 3 times to directly contact the school’s registrar.
In the situations below, the candidate must provide proof of education:
- The school doesn't respond after 4 attempts.
- Five days have passed since the verification started.
- The registrar can't confirm the highest level of education completed or enrolled.
Candidates can provide a single document as proof of education. Checkr accepts the documents below as proof of education:
- Diploma
- Degree
- Certificate
- Transcript
If the candidate doesn’t provide proof of education after 7 days, the link to provide proof expires. After the link expires, the verification completes without verifying the school. If a candidate provides a high school diploma or a GED certificate during the application process, Checkr compares it to the candidate-provided history. If the document confirms the education history, Checkr verifies the document automatically.
If you don't want Checkr to review candidates' documents, contact Checkr to disable document collection on your package.
After a verification starts, Checkr can’t accept additional documents unless the verification requires additional information from the candidate. If you have the admin user role, you can upload additional documents to the candidate's report.
To review information a candidate provides outside the education verification, contact the candidate directly. Checkr can't use proof of education you obtain outside the background check process. If you want candidates to upload extra supporting documents, direct them to the Candidate Portal.
Results
The candidate's report includes notes about Checkr’s attempts to contact schools.
Use the notes to find your candidate’s progress through the verification. Education verification verifies only the candidate-provided information. Education verification doesn't verify that the candidate is who they say they are.
Candidate experience
Candidates provide their education history, including the information below:
- Highest level of education
- Institution name and location
If the candidate's highest education level is high school, they provide their high school diploma.
A candidate with a non-US work location and Canada school location, can log in using information from their current or most recent education institution. If the candidate logs in, we instantly verify the candidate’s education history from that institution. If the candidate can’t log in, the candidate provides their information manually.
The candidate then reads and acknowledges receipt of applicable forms and notifications:
- A Summary of Your Rights Under the Fair Credit Reporting Act (FCRA)
- Disclosure Regarding Background Investigation
- Other state and required disclosures as applicable
- Authorization for a background check
After the candidate signs the authorization form, Checkr starts the verification.
If you applied for a job and want to know your background check’s status, log in to the Checkr Candidate Portal.