Invitations
What is an invitation?
An invitation is the initial step in the background check process where a candidate is invited to provide the necessary information and consent for the background check.
What is the purpose of an invitation?
The purpose of invitations is to gather candidates' information and obtain their authorization to proceed with the background check.
How is an invitation different than a report?
While an invitation is the first step of the background check process, a report is the final product. Generated after the background check has been completed, reports contain the results of the various checks conducted, such as criminal records, employment verification, and other relevant screenings.
Will I be charged for sending and canceling invitations?
Checkr does not charge for sending or canceling invitations. If an invitation expires, you can simply send a new one without incurring charges.
Checkr begins charging for an order when a report completes with a status of Clear, Consider, Canceled, or Suspended.
Additionally, there are no charges for expired invitation links or reports.
How do I send an invitation to a candidate?
Invitations are created and sent as a part of the ordering process. For more information, refer to Order a candidate's report.
Note that only users with the following roles can send invitations: requestors, admins, and restricted admins.
Manage invitations
Cancel an invitation
You can cancel an invitation only if both conditions below are true:
- The invitation has the "Invitation sent" status.
- Your user role can open the report in the Checkr Dashboard.
To cancel an invitation, use the steps below:
- Confirm that both conditions above are true.
- In the Checkr Dashboard, open the candidate's invitation.
- Select Cancel invitation.
Expired invitation links
If a candidate does not take action within 7 days of receiving the initial invitation, the link will expire. If the invitation link you sent expires, you must order a new report.
Resend an invitation
If a candidate's invitation has not expired but you need to resend it, use the steps below:
- Log in to the Checkr Dashboard.
- Select the candidate.
- Copy the link found in the "Invitation information" section
- Share the link with the candidate.