Adjudicate a candidate’s report

Access and review the report

1. Log in to the Checkr Dashboard.
2. Navigate to the Candidates page.
3. Select the candidate's report to open.
4. Review the report status.
   • For a list and description of Checkr's report statuses, refer to Report statuses.

If you can't open a candidate's report, it might be for a reason below:

• You need different user permissions. 
• The candidate requested that Checkr delete their data.

To avoid declining qualified candidates, consider whether this information is relevant to your requirements. This process helps you comply with guidance from the Equal Employment Opportunity Commission (EEOC), as well as state and federal guidelines.

Decide whether to engage the candidate

After you review the report, you decide whether to engage (continue with) or not engage (begin adverse action for) the candidate.

Engage the candidate

You can engage a candidate with report statuses of Clear or Review. To continue with the selection process:

1. Open the candidate's report.
2. Navigate to the Actions section of the report.
3. Select Engage.

Note: Selecting "Engage" doesn't notify the candidate or change the report.

"Engage" and Checkr analytics

Selecting "Engage" ensures that Checkr analytics can include information from this report. Analytics can show metrics such as the ones below:

• Reports that indicate that the candidate is eligible for selection
• Other situations in which adverse action is inappropriate
• Historic adjudication decisions

Begin adverse action

If you decide not to engage the candidate, begin the adverse action process.

Video overview

Play the Checkr Academy video below to learn what actions you can take in the Checkr Dashboard when a candidate’s report completes:

• Engage
• Request a candidate story
• Begin the adverse action process