Disable candidate notifications

Notifications are critical in ensuring that candidates can provide information and complete their background checks promptly. 

By default, Checkr sends both email and SMS notifications about the events below:

• You're requesting a background check about the candidate.
• The candidate needs to provide information for their background check.
• The background check is in progress or complete.

Disable notifications only in the situations below:

• Disable candidate invitation emails if you want to manually send candidates links to their background check invitations. Even if you disable email invitations, Checkr still emails candidates to request information.
• Disable candidate SMS notifications when you want to turn off all SMS notifications that candidates receive.

Use the steps below to disable candidate notifications in the Checkr Dashboard:

1. Open the Account page.
2. Select the Notifications tab.
3. Disable the notifications.