Notifications are critical in ensuring that candidates can provide information and complete their background checks promptly.
By default, Checkr sends candidates both email and SMS notifications about the events below:
- You're requesting a background check about the candidate.
- The candidate needs to provide information for their background check.
- The background check is in progress or complete.
Play the Checkr Academy video below to learn how to set notifications sent to candidates in the Checkr Dashboard.
Disable candidate SMS notifications
Use the steps below to disable candidate SMS notifications in the Checkr Dashboard:
- Open the Account page.
- In the "SMS notifications" section, disable the notifications.
Disable candidate emails
To stop sending emails to candidates, contact Checkr.