Manage nodes and brands

Nodes are customizable segments that help you manage your Checkr account. You can use brands to customize candidate messaging by node. If you're an admin user, you manage nodes and brands from the "Account settings" page of the Checkr Dashboard.

Manage nodes

After you define nodes, you can assign them to users, packages, and other aspects of your Checkr account. Checkr calls your account’s configuration of nodes a "hierarchy."

After your account has a hierarchy, you must maintain at least one node. You can edit a single remaining node in your account, but you can't delete it.

Create a node or parent node

To create a node or parent node, use the steps below:

1. Below the list of nodes on the "Account hierarchy" tab, select Add Row.
2. Enter a name and a custom ID for the node.
3. In the fourth column, select a parent node. If you don't select a parent node, the node goes in your hierarchy's top level.
4. Select Submit Hierarchy.

Create a node tier

To create a node tier, use the steps below:

1. Below the list of nodes on the "Account hierarchy" tab, select Add Row.
2. Enter a name and a custom ID for the node tier.
3. In the third column, open the menu and enter the node name.
4. In the fourth column, select a parent node.
5. Select Submit Hierarchy.

Remove a node

To remove a node, select the trash can next to it.

Manage brands

The Brands tab appears in the Dashboard only for accounts that have a hierarchy with at least one node. After you create a brand and assign nodes, that brand appears on candidate invitations for that node. The brand also appears on the screens where candidates submit information. Your account can have multiple brands.

Create a brand

Use the Brands tab to create brands for your account. A brand needs a website and logo to appear in your candidate communications.

To create a brand, use the steps below:

1. Enter a name.
2. Enter the website for the brand.
3. Upload a logo, and select "Add brand." Checkr accepts all image file types, and suggests a minimum size of 160x160 pixels.
4. Your brand appears in the "Manage brands" section.

Assign nodes to brands

Assign nodes to brands to customize candidate communication by your account's nodes.

To assign a node to a brand, use the steps below:

1. From the "Manage brands" list, select "Assign nodes."
2. Select nodes for your brand, and select Save.
3. Confirm your selection.