Welcome to Checkr!
This guide will walk you through the Fountain/Checkr integration process, and outline how to use the Checkr dashboard for the background check process.
The Checkr Help Center is a great resource for any questions that may not be covered in this user guide. If you have any questions not covered in this guide that are specific to Fountain, please submit a request for additional assistance.
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- Prerequisites
- Step 1: Copy Production API Key from Checkr
- Step 2: Add Checkr as an Integration
- Step 3: Add Webhook
- Step 4: Add a Background Check to your Workflow
- Testing your Checkr Integration
- Viewing Results
- Use the Checkr Dashboard
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Prerequisites
Before enabling the integration, make sure your Checkr account is approved for production. If you’re not sure, you can confirm this by emailing clients@checkr.com.
Step 1: Copy Production API Key from Checkr
Log in to Checkr, and navigate to Account Settings → Developer Settings.
Click the "Show key" for the Live Secret, then copy the key.
Step 2: Add Checkr as an Integration
Go to Fountain, click on your initials located right top corner to show the dropdown, and navigate to "Company Settings" → "Integrations" → “Screening.”
Click on the “Connect” button next to the Checkr logo in the "Background Checks" integration section and paste the Production API Key from the previous step — then, click "Save Changes".
Step 3: Add Webhook
Within Checkr, under the API keys is a “Webhooks” section. Insert https://callbacks.fountain.com/integrations/checkr into the URL box and click “Add.”
Step 4: Add a Background Check to your Workflow
Navigate to an Opening in Fountain and edit the workflow. Click the “Add stage” button and select “Create New Stage.” Create a new “Background Check with Checkr” stage.
You can drag the Checkr stage to the correct place in the workflow, and select it to configure settings.
The settings that you can configure:
- Report package
- Checkr Geo (optional)
- Run MVR first before the complete package
- Whether to send a consent message automatically
- Action to take when the applicant has consented
- Who to notify when a report status is returned
- The custom SMS and email messages associated with this stage
Testing your Checkr Integration
If you use the test API key from Checkr, you can use the following details to test your Checkr integration. Note that you will be charged for reports if you use these details in a production Checkr account.
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Test Social Security Numbers 111-11-2001 Criminal screening will return with status 'clear' 111-11-2002 Criminal screening will return with status 'consider' Test Driver License Numbers California: F1112001 MVR report returns with status 'clear' California: F1112002 MVR report returns with status 'consider' |
You can use these test numbers if you open the Checkr stage in the applicant table and click “Create Test Applicant”:
Viewing Results
Check results are viewable in the applicant table and applicant profile.
Use the Checkr Dashboard
The Fountain integration allows you to order background checks and view their status; however, the following features are available within Checkr:
- Background check invitation links
- Full background check report results
- Adverse Action initiation and processing tools
- Create customizable packages and add-ons
- Checkr settings
For a quick overview of the Checkr Dashboard, please see Getting started with Checkr.