Checkr release notes 2023

2023-05-30

Enhancements

• Checkr Dashboard:
  • When a customer creates their Checkr account, they can add the motor vehicle record (MVR) search as an add-on.
  • After 30 days of an unresolved motor vehicle record (MVR) exception, the MVR search cancels.
• Candidate Experience:
  
  • Candidates can now review and edit the information they entered in their background check application to check for accuracy before submitting.
  • Checkr can now verify candidates’ education history in Canada within minutes, when they opt to log in with their school credentials in the background check application.

2023-04-17

Bug fix

• Checkr Dashboard:
  • To avoid partner customers seeing duplicate packages through multiple partner integrations, new partner customers can access only the packages below:
    • Packages from the associated partner
    • Packages created by the customer
    • Packages created by Checkr

Enhancements

• Checkr Dashboard:
  • Assess offers custom categories for motor vehicle record (MVR) rules.
  • Customers can pause the adverse action process to have more time to review candidate-provided information. The pause can last up to 30 days.
• Candidate Experience:
  
  • The Candidate Portal more clearly indicates which reports need the candidate's attention. Candidates also receive more information about providing documents to resolve exceptions.
  • When candidates enter address information, a Google service automatically completes their entries.

New product

• Checkr Dashboard:
  
  • Assess Standard is a new, fully self-service Assess product. Assess Standard clears records according to customer guidelines and assesses records as Clear or Review.

2023-02-28

Enhancements

• Checkr Dashboard:
  • The Ineligible persons tab on the Continuous checks page lists near-real-time errors preventing enrollment in Continuous MVR (motor vehicle record).
• Candidate Experience:
  
  • Candidates can access all of their reports from the past year in the Candidate Portal.
  • Candidates who live or work in England or Wales can use live, online identity verification when they submit their identity digitally.
• Partner Dashboard: 
  • A screen-size-optimization change makes the Submit Account button more apparent.

New features

• Checkr Dashboard:
  • Customers can customize packages based on their location and save packages for later use.
  • Customers can order international motor vehicle record (MVR) reports with history for candidates who have a Canadian work location and Canadian driver's license. The international MVR report provides information about the driver's history of incidents.
• Candidate Experience:
  
  • Candidates can now receive SMS notifications about the events below:
    • Application receipt
    • Background check completion
    • Driver license exceptions
    • ID verification exceptions
    • Social Security number (SSN) exceptions

2023-01-17

Enhancements

• Checkr Dashboard:
  • Reports for deauthorized accounts show the Canceled status instead of Suspended.
  • The Analytics page now shows worldwide data.
  • Customers can enroll people in continuous checks with an assigned node and work location.
• Candidate Experience:
  
  • Redesigned SMS messages to candidates clarify what candidates need to do next and are more readable than the previous versions.
  • The redesigned Reports page shows candidate reports for the last year and which reports require candidate action.

New features

• Checkr Dashboard:
  • International motor vehicle record (MVR) checks provide information about whether candidates with Canadian work locations and driver licenses are legally eligible to drive.
  • Admins can create user roles with custom permissions for log access and developer settings.
• Checkr Developer Dashboard:
  
  • Searching and filtering are now available for table columns on the Logs page.