Process-related
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Can I bulk-upload a list of candidates to which I’d like to send background check invitations?
Read MoreQuestion
Can I bulk-upload a list of candidates to which I’d like to send background check invitations?
Answer
Currently, you can invite candidates in batches of up to 25 candidates at a time. If desired, you can also build a custom bulk upload workflow via Checkr’s API to process up to 200 invitations simultaneously.
Related resource:
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Does Checkr provide the ability to edit invitation emails?
Read MoreQuestion (Customer Support)
Does Checkr provide the ability to edit invitation emails?
Answer
No, Checkr does not offer the ability to edit candidate invitation emails.
Related article:
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Does Checkr provide the ability to create custom invite links?
Read MoreQuestion
Does Checkr provide the ability to create custom invite links?
Answer
No, Checkr does not offer the ability to create custom invite links.
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How does Checkr handle candidates with no email addresses?
Read MoreQuestion
How does Checkr handle candidates with no email addresses?
Answer
Checkr can run background checks on candidates without email addresses using manual orders; however, there are a few important things to know:
- Checkr will not be able to communicate any notifications to the candidate, including report status updates and action items,
- An email address is required for logging into the Candidate Portal, and
- Manual orders cannot be ordered in bulk.
If you have a candidate who does not provide an email address, inform them that they can contact Checkr by calling (844) 824-3257 during business hours.
Note: Manual orders require your certification that proper authorization has been obtained from your candidate(s) and are therefore not enabled by default. Contact Checkr Customer Support to enable manual orders.
Related articles:
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How do I contact Checkr Customer Support?
Read MoreQuestion
How do I contact Checkr Customer Support?
Answer
To contact Customer Support, submit a ticket here.
You may also search for support articles and interact with Checkr’s Chatbot via the Checkr Help Center. Live chat is available to Checkr customers during business hours.