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  1. Checkr Help Center
  2. Customer
  3. GoodHire FAQs
  4. Background Screenings

Background Screenings

  • Where can I find the candidate's SSN?

    Read More

    Question

    Is there a location in the Checkr Dashboard where I can find the candidate’s social security number (SSN) like I did with Goodhire?

    Answer

    At this time, the candidate’s full SSN is not currently displayed within the Checkr Dashboard.

  • How do the available screenings and functionalities compare between GoodHire and Checkr?

    Read More

    For a quick side-by-side comparison of Checkr and GoodHire screening offerings, please refer to the table below.

    Screenings

    GoodHire

    Checkr

    National Criminal

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening.

    Federal Criminal

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening.

    State Criminal

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening.

    County Criminal

    Yes, GoodHire offered this screening. GoodHire searched up to 3 counties plus the “current county” based on Candidate address; Customers could choose “all-inclusive” or “pay-by-county.”

    Yes, Checkr offers this screening. Checkr searches counties associated with a Candidate, with no cap on the number of counties searched. 

    US Territory Criminal

    Yes, GoodHire offered criminal searches in US Territories.

    Yes, Checkr offers criminal searches in US Territories.

    SSN Trace

    Yes, GoodHire offered SSN Trace.

    Yes, Checkr offers SSN Trace.

    Global Watchlist

    Yes, GoodHire offered a Global Watchlist screening.

    Yes, Checkr offers a Global Watchlist screening. This screening includes a search of several US domestic watchlists, as well as a search of multiple international government watchlists across the world.

    Domestic Watchlist

    GoodHire offered a standalone Domestic Watchlist screening.

    Checkr doesn’t offer a standalone Domestic Watchlist; a search of US Domestic Watchlists is covered in Checkr’s Global Watchlist screening.

    Sex Offender Registry

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening.

    Civil Search:

    • Federal
    • County

    Yes, GoodHire offered this screening. GoodHire offered county Civil Search for lower courts (records under $5K), upper courts (records over $5K), and Federal Civil Search.

    Yes, Checkr offers this screening. Checkr provides Civil Search at a County and Federal level, regardless of the dollar amount.

    Federal Bankruptcy screening

    Yes, GoodHire offered this screening.

    No, Checkr does not offer this screening.

    Education Verification

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening. 

    Employment Verification

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening. 

    Professional License Verification

    Yes, GoodHire offered a PLV screening.

    Yes, Checkr offers a PLV screening.

    Drug Screening

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening. 

    Occupational Health Screening

    No, GoodHire did not offer Occupational Health screenings.

    Yes, Checkr offers this screening. 

    Motor Vehicle Record

    Yes, GoodHire offered this screening. On GoodHire MVRs, an alert was noted on the report for a citation, ticket, or violation.

    Yes, Checkr offers an MVR screening. Checkr’s default MVR rules will be applied to screening results.

    US Territory MVR

    GoodHire offered MVR screenings in Puerto Rico.

    Checkr does not offer MVR screenings in US territories.

    Credit Check

    Yes, GoodHire offered this screening.

    Yes, Checkr offers this screening. 

    International Screenings

    Yes, GoodHire offered International screenings.

    Yes, Checkr offers International screenings. 

    Personal/Professional Reference

    GoodHire offered a Professional Reference check but did not offer Personal Reference checks.

    Yes, Checkr offers both Personal and Professional Reference checks.

    Fraud Abuse Control Information System (FACIS) Check

    Yes, GoodHire offered FACIS checks.

    Yes, Checkr offers several levels of FACIS checks.

    Related articles: 

    • Available Screenings
    • Screening FAQs
  • Is there a difference in record history lookback periods between GoodHire and Checkr?

    Read More

    Question (Lookback Period)

    Is there a difference in record history lookback periods between GoodHire and Checkr? 

    Answer

    Checkr offers the same lookback period options (7 or 10 years for criminal searches) that were provided by GoodHire, in addition to a few longer-term lookback options (15 or 99 years for criminal searches). If you want to review the record history lookback period for your company's reports, please reach out to Checkr Customer Support.

    Related resource: 

    • Lookback periods and reportability: How far back are criminal records searched and what records will appear?
  • How does Checkr handle Aliases?

    Read More

    Checkr offers alias name searches at the account and package levels. Checkr will not be enabling alias searches on accounts migrated from GoodHire to Checkr by default. If you would like to enable alias searches and you are a managed account, reach out to your Customer Success Manager (CSM). Otherwise, reach out to Customer Support. 

    Related articles:

    • What is an alias? 
    • Checkr’s candidate alias process
  • What does Checkr offer for Civil Searches?

    Read More

    Question

    What does Checkr offer for Civil Searches? 

    Answer

    Checkr offers a Civil Search at both the County and Federal levels. 

    Related articles:

    • County Civil Records
    • Federal Civil Records
  • What does Checkr offer in terms of ongoing alerts for candidates and their criminal records?

    Read More

    Question

    What does Checkr offer in terms of ongoing alerts for candidates and their criminal records? 

    Answer

    Checkr offers Continuous Criminal and MVR checks. Please note that customers must run a background check with Checkr before enrolling in Continuous services. If you would like to enable either of these Continuous Safety products, and you are a managed account, reach out to your Customer Success Manager (CSM). Otherwise, reach out to Customer Support.

    Related articles:

    • Continuous Crim
    • Continuous MVR
  • How do County Criminal screenings work at Checkr?

    Read More

    Question

    How do County Criminal screenings work at Checkr?

    Answer

    Using addresses surfaced through searches such as SSN Trace, Checkr launches county criminal searches in the counties identified. By default, the standard lookback period is 7 years, meaning Checkr will return criminal records within the noted county for the last 7 years. 

    Note: Checkr has the ability to create flexible packages to ensure the scope of your screenings - address history and record history lookbacks - meets your business requirements.

    Related articles: 

    • County Criminal Records Check
    • Lookback periods and reportability: How far back are criminal records searched and what records will appear?
    • Social Security number (SSN) Trace
    • How do I add a new package to my account?
  • Does Checkr report dismissed records?

    Read More

    Question

    Does Checkr report dismissed records? 

    Answer

    By default, the setting to show records where all charges are dismissed is turned off; however, customers may request to display these records by contacting the Customer Support Team. 

    Related resource: 

    • How do background check reporting requirements vary by state?
  • Does Checkr offer a Federal Bankruptcy screening?

    Read More

    Question

    Does Checkr offer a Federal Bankruptcy screening? 

    Answer

    No, Checkr does not offer this service. If your current GoodHire package contains a Federal Bankruptcy screening, it will be removed and the price of your package will be adjusted accordingly.

  • How does Checkr process Motor Vehicle Record (MVR) screenings?

    Read More

    By default, Checkr applies a set of rules for requested MVRs. These rules are based on standard insurance requirements. For more information about Checkr’s MVR rules, refer to Checkr’s MVR Rules. 

    Related articles: 

    • Checkr’s MVR Rules
    • Motor Vehicle Records (MVRs)
  • Does Checkr offer Motor Vehicle Record (MVR) screenings in US territories?

    Read More

    Question

    Does Checkr offer Motor Vehicle Record (MVR) screenings in US territories? 

    Answer

    No, Checkr does not offer MVR screenings in US territories (PR, VI, MP, AS, and Guam). 

    Related articles: 

    • Motor Vehicle Records (MVRs): Running MVRs in Different Regions
    • US Territory Search
  • Does Checkr offer domestic or global watchlist screenings?

    Read More

    Question

    Does Checkr offer domestic or global watchlist screenings?

    Answer

    Yes, Checkr offers a global watchlist screening, which includes a search of US (domestic) watchlists. Checkr’s global watchlist search is a part of all background check packages offered to GoodHire customers. 

    Related resource:

    • Global Watchlist Records Check
  • Can I order the same drug screenings I used to order with GoodHire through Checkr in the future?

    Read More

    Checkr does not currently offer screenings with Fentanyl, Buprenorphine, Tramadol, and TCA. Visit the Drug Screenings article on the Checkr Help Center for a list of substances tested by the 5, 9, and 10-panel screening options.

    Please note that for panels GH276 and GH355 the cutoff level for opiates is 300/300. 

    Related article:

    • Checkr Drug Screenings
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