Drug Screens

To complete your drug screen, you’ll receive an invitation via email and be asked to schedule an appointment at a location convenient to you within 3 days of receiving the invitation using Checkr’s Candidate Portal. If your invitation has expired please ask the company you applied with to send you a new invitation. 

Once you’ve scheduled your appointment, you’ll receive a screening pass that will be both emailed to you and available in the Candidate Portal. Please download and print the screening pass, and bring it with you when you arrive at the screening location for your appointment. The screening pass will indicate how much time you have to complete your drug screen.

If you have scheduled a screening and need to change the location, refer to: How do I change the location for my screening appointment? 

Drug Screening Results

Results for drug screenings will be negative or non-negative.

• Negative means the drug screen returned clear.
• Non-negative means the drug screen returned positive results for one of the drugs on the panel.

If your results are non-negative, a Medical Review Officer (MRO) will review your report. The MRO will call you to ask if you have a current prescription for any positive results. The MRO will try to call you 3 times in 24 hours. If you’re able to provide a current prescription for any positive results, your results will be revised to negative.

You can also proactively contact an MRO at 888-382-2281, Monday through Friday from 7 a.m. to 7 p.m. CST.

Question

How long will it take for me to receive my drug screening results? 

Answer

Drug screening results are usually available within 2 to 10 business days after the screening is complete. However, the turnaround time for the following scenarios may be longer than the expected 2 to 10 business days:

• Drug screening specimens that need to be shipped to the lab for additional testing; 
• Screenings performed using paper-based clinics; or
• Screening results that require MRO follow-up (see below). 

Medical Review Officer review

All drug screenings are passed through a Medical Review Officer (MRO) for review. If MRO follow-up is needed, the MRO will attempt to call you 3 times within 1 business day. If they are unable to reach you during those attempts, the results will remain Pending for an additional 72 hours to allow you time to return the call. To prevent delays in your results, ensure you perform any MRO follow-up promptly.

Question

My screening pass has expired or is going to expire before I'm able to complete my screening. What do I do? 

Answer

If your invitation has expired or you are unable to test before the pass expiration date, please contact the company you applied with for next steps.

Candidates can now change the location of their scheduled drug/health screen directly in the Candidate Portal:

1. Log into the Candidate Portal.
2. Scroll down to the Health screening information section.
3. Select Change Location.