Motor Vehicle Record (MVR)

 

This means Checkr cannot access your driving information electronically from the state’s Department of Motor Vehicles (DMV), which the organization you applied with has requested. Please contact the DMV in the state where you are currently licensed to see whether it’s possible to change this.

 

Updating your driver license for one report will not update other existing reports.

To update your license information for other reports, you must log into the Candidate Portal, go to the report you wish to update, and click Update personal info. Use the window that opens to enter your new license state or number. 

Checkr will rerun the report, display it to you, and inform the party you applied with so they can determine next steps.

 

 

If there is a record on your MVR that you believe is inaccurate, log into the Checkr Candidate Portal to provide Checkr with more information.

If your license has recently changed (for example, if you just moved from Utah to California, and received a new license), click Update personal info, and enter your new license information. Checkr will rerun the report, and display the update.

If there is still information you believe to be inaccurate, or if your license has not recently changed, click Report an error at the bottom of the report. Checkr will look into it, and get back to you with the results of our investigation.

 

If you’ve received a new driver license number or moved to a new state, any recently completed reports may still list your previous license information. Use the Checkr Candidate Portal to update your info, and Checkr will rerun your report.

To update your driver license state or number, log into the Candidate Portal and access your report. At the bottom of your report (as long as it is within 30 days of your report completing) click Update personal info, then use the window that opens to provide your new license information. 

Checkr will rerun the report, display it to you, and inform the party you applied with so they can determine next steps.

Note: If the Update personal info button does not appear for you, you must contact the company you applied with to update this information. 

For any changes to your license or driving history, other than your license state or number, click Report an error, and Checkr will look into it.

 

If you’ve received a communication stating that your driving license history is insufficient it means that the company you have applied with requires candidates to provide information showing that they have a minimum amount of licensed driving history. Companies determine their own criteria regarding licensed driving history. For example, Company A may require their employees to show a minimum of 1 year of driving history while Company B may require 3+ years of driving history. Requirements may vary depending on a number of factors including, but not limited to, geography, age, and the company’s industry.

Related article:

• I've been driving for years. Why do I need to provide documentation of my driving or licensing history?

 

If the company you're applying to has certain requirements for driving history you may need to request a Motor Vehicle Record or Abstract from your state agency (like a Department of Motor Vehicles) that clearly states the Issue Date. Following is the information to contact each state's agency.

Alabama Department of Public Safety

Request "Driver Abstract Request - Full History" in person at an office location, or send the Request for Individual Driver Abstract included in this Document Link via postal mail. Do not request online. Click here for more instructions.

Alaska Division of Motor Vehicles

Request “Full Individual Record" in person or at an office location, or send the "Request for Driving Record" included in this Document Link via postal mail. Do not request online. Click here for more instructions.

Arizona Department of Transportation

Request "Motor Vehicle Record Request" (included in this Document Link) in person at an office location or via postal mail. The record must be certified, and either a "5 year " history or a "Driver History - Extended" needs to be requested. Do not request online. Click here for more instructions.

Arkansas Department of Finance and Administration, Office of Motor Vehicle

Request an "Insurance Record" online, insurance, or via postal mail. Use this Document Link. Click here for more instructions.

California Department of Motor Vehicles

Visit a local office and request a copy of your driving history. You can also visit the California DMV website and request a copy of your driving record.

Colorado Department of Motor Vehicles

Request a non-certified driving record at a local office, or send form DR 2559 (found in this Document Link) via postal mail. Click here for more instructions.

Connecticut Department of Motor Vehicles

Request in person or via postal mail with form J-23 "Copy Records Request Form" (found in this Document Link). Click here for more instructions.

Delaware Division of Motor Vehicles

Request "Full Record" or full history (found in this Document Link) in person or via postal mail. Do not request a "3 year record." Click here for more instructions.

Florida Department of Highway Safety and Motor Vehicles

Request "Complete driver history" in person or via postal mail with "Driver License Records Request" (found in this Document Link). Click here for more instructions.

Georgia Department of Driver Services

Request a Certified MVR in person or online at this Georgia DDS site. It must be the "Certified MVR" option.

Hawaii Division of Motor Vehicles and Licensing

Contact the company where you are applying to drive. It will help you use this Request for Driver History Record. 

Idaho Division of Motor Vehicles

Request a "Full History" online using this Transportation Department site.

Illinois Office of the Secretary of State

Request in person or via postal mail using a "Driving Record Abstract Request Form" (found in this Document Link). Click here for more instructions.

Indiana Bureau of Motor Vehicles

Request a "Viewable Driver Record" online at this site. Click here for more instructions.

Iowa Motor Vehicle Division

Request online or via postal mail with a "Privacy Act For Request of Motor Vehicle Records" form (found at the myMVD site). Click here for more instructions.

Kansas Division of Vehicles

Request online, in person, or via postal mail. Request a "Full Driving Record." Use this site to request it online.

Kentucky Transportation Cabinet

Request a "5 year driving history" in person or by postal mail (using this Document Link). Click here for more instructions.

Louisiana Office of Motor Vehicles

Request an "Official Driving Record" online or in person. Click here for more instructions.

Maine Bureau of Motor Vehicles

Request a "10 year record" online or in person. Click here for more instructions.

Maryland Motor Vehicle Administration

Request a "Certified Driving Record" online (using this link) or in person. Click here for more instructions.

Massachusetts Registry of Motor Vehicles

Request "True and Attested Driving Record" in person or online (using the Online RMV site). Click here for more instructions.

Michigan Bureau of Driver and Vehicle Records

Request in person, by postal mail, or by telephone. Use the "Michigan Department of State-Requesting Your Own Record" form, and select "Driving Record." Click here for more instructions.

Minnesota Driver and Vehicle Services

Request in person, by email, or by telephone. Use "Record Request Form (PS2502)" (found in this Document Link) and select "Certified Copy." Click here for more instructions.

Mississippi Department of Public Safety

Visit a local office and request "Certified Motor Vehicle Report." Click here for more instructions.

Missouri Department of Revenue

Request "Driver Records with Personal Information" (found in this Document Link) in person, via postal mail, or via fax. Click here for more instructions.

Montana Department of Justice, Motor Vehicles Division

Request a "Driving Record" or "Release of Driving Records" online (using this link), in person, or via postal mail. Click here for more instructions.

Nebraska Department of Motor Vehicles

Request "Application for Copy of Driving Record" (found in this Document Link) online or via postal mail. Click here for more instructions.

Nevada Department of Motor Vehicles

Request a "Full Driving History" online, in person, or via postal mail. Click here for more instructions.

New Hampshire Division of Motor Vehicles

Request a "Certified Driver Record Report" (found in this Document Link) online, or in person at the Concord office. Click here for more instructions.

New Jersey Motor Vehicle Commission

Request a "Certified Driving Abstract" online, in person, or via postal mail. Click here for more instructions.

New Mexico Motor Vehicle Division

Request a "Certified Driver Record" online (using the MVD site), or via postal mail. Click here for more instructions.

New York Department of Motor Vehicles

Request an "Abstract of Certified Driving Records" online (using the DMV site) or via postal mail. Click here for more instructions.

North Carolina Division of Motor Vehicles

Request a "Driving Record Request" online (using the DMV site), in person, or via postal mail. Click here for more instructions.

North Dakota Department of Transportation

Request a "Full Driving Record" online (using this request system) or in person. Click here for more instructions.

Ohio Bureau of Motor Vehicles

Request a "Certified Official Driver Abstract" in person or a "Driving Record" via postal mail (using Form 1173 found at this Document Link). Click here for more instructions.

Pennsylvania Department of Transportation

Request a "Full History" online (using this Document Link), in person, or via postal mail. Click here for more instructions.

Rhode Island Division of Motor Vehicles

Request a "Certified Rhode Island Driving Record History" online using this link.

South Carolina Department of Motor Vehicles

Request a "10 year Driver Record" online (using this SCDMV link). An unofficial copy is available immediately, and a certified copy will be mailed to the address listed.

South Dakota Motor Vehicles Division

Request a "3 Year Record" (found in this Document Link) in person at select offices, or via postal mail. Click here for more instructions.

Tennessee Department of Safety and Homeland Security

Request a "MVR" online (using this link), in person, or via postal mail. Click here for more instructions.

Texas Department of Motor Vehicles

Request a "Certified Abstract of Driving Record (Type AR)" online (using this DPS link) or via postal mail. Click here for more instructions.

Utah Department of Public Safety

Request a "Full MVR" online (using this DPS link), in person, or via postal mail. Click here for more instructions.

Vermont Department of Motor Vehicles

Request a "Certified copy of complete operating record" (found at this Document Link) in person at the Montpelier office or via postal mail. Click here for more instructions.

Virginia Department of Motor Vehicles

Request online (using this DMV link), in person, or via postal mail. Click here for more instructions.

Washington Department of Licensing

Request a "Complete Record" online (using this DoL link), in person, or via postal mail. Click here for more instructions.

Washington DC (District of Columbia) Department of Motor Vehicles

Request a "Certified Driver Record - Full History" in person. The record must be certified. Click here for more instructions.

West Virginia Division of Motor Vehicles

Request a "Driving Record Request" online (using this DMV link), in person, or via postal mail. Click here for more instructions.

Wisconsin Department of Motor Vehicles

Request a "Driver Record Abstract" online (using this DOT link), in person, or via postal mail. Click here for more instructions.

Wyoming Department of Transportation

Request a "5 year Driving Record" (found in this Document Link) in person or via postal mail. Click here for more instructions.

 

The first step would be to reach out to your state’s department of motor vehicles or other agency that administers driver licensing (DMV) to confirm that the status of your license has changed. Please note that it can take up to 3 business days for changes made by the DMV to be reflected on your motor vehicle record. 

The next step would be to contact us to file a dispute. For information about how to file a dispute, refer to the following Help Center article: Something on my background check report is wrong. What should I do? 

 

Paying a ticket does not guarantee that the department of motor vehicle (“DMV”) will remove a violation from your motor vehicle record. When your motor vehicle record was requested from your state DMV, the violation was included on your motor vehicle report. Please contact your state DMV with any questions about violations that appear on your motor vehicle record.

 

If you're being asked to provide documentation of your driving or licensing history, it's likely that the company you have applied with requires that candidates have a minimum amount of licensed driving experience. If you have any questions about the company’s minimum requirement, please reach out to the company you applied with.

Not all state departments of motor vehicles make licensing history available, please reach out to the company you applied with or your state's DMV for additional support.

Related article:

• Why is my driving license history insufficient?