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  1. Checkr Help Center
  2. Customers
  3. Billing & Invoices

Billing & Invoices

  • Why am I being charged two different prices for a drug or occupational health screening?
  • Where can I find an itemized breakdown of my bill/invoice?
  • Where can I find a copy of Checkr's W9
  • When is the report added to my monthly invoice?
  • Why am I being charged a county-level verification fee for my basic search?
  • Help me understand Checkr invoices?
  • What are the different fees on our invoice?
  • Employment Verification Fee
  • How does Checkr process payments?
  • Set up payment information
  • What is Checkr's billing cycle?
  • Why is the package fee on my invoice higher than expected?
  • Why is there a $95 charge titled "NY State Fee" on my invoice?
  • How do we update our billing contact email address?
  • Am I charged for a missed drug screening?
  • Am I charged for expired invitations?
  • Will I get separate invoices for each Node if I am enabled for Account Hierarchy?
  • Tax Exemption
  • Can a non-profit discount be applied to my account?
  • I didn't receive confirmation of my payment via email
  • When should I use the Pay Now option?
  • I see a “pay now” option. Am I still set up for auto-pay?
  • What are the additional or "pass-through" fees on my invoice?

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