• What are the fees for International screenings?

    Read More

    See the International Pricing page for a list of fees and average turnaround time (TAT) by country or territory.

  • International Criminal Certificate Request and Fee Reimbursement

    Read More

    ________________________________________

    Austria in-and-out-of country

    Belgium in-country (no cost for out-of-country)

    Germany in-country (no cost for out-of-country

    Netherlands in-country (no cost for out-of-country)  

    ________________________________________

    Due to privacy laws in certain countries, some candidates are asked to obtain their own criminal certificate. The candidate may request reimbursement for the cost of the certificate from the Checkr Support Team

    The money is reimbursed directly to the candidate’s bank account generally within 3 - 7 business days.

    The candidate is required to provide all of the following information via email:

    1. Proof of payment
    2. International Bank Account Number (IBAN)
    3. SWIFT/Bank Identifier Code (BIC)
    4. Name of the account holder

    Notary and mailing costs are not reimbursed. 

    iCOVER is a vendor Checkr works with to complete background checks globally.

    ________________________________________

    Austria In-Country Reimbursement Process

    The candidate is advised in the email from iCOVER (applicant@icover-services.com) that they will be reimbursed for the cost of the certificate. 

    How to Request a Criminal Certificate: 

    1. The candidate must apply in person at either:
      • The Police Department in the main city; or 
      • The mayor’s office in the smaller towns/villages (or “Strafregister”)
    2. The candidate must provide the following: 
      • A copy of the application form; 
      • A copy of the candidate’s ID; and
      • Payment for the certificate issuance fee

    How to Request a Criminal Certificate Fee Reimbursement:

    Candidates may request reimbursement from support@i-covereurope.com or from the Checkr Support Team. Candidates should wait 48 hours before requesting reimbursement for the cost of the certificate. This allows time for the request to appear in iCOVER’s system. 

    • Email iCOVER at support@i-covereurope.com with the following information:  
      1. Proof of payment;
      2. International Bank Account Number (IBAN);
      3. SWIFT/Bank Identifier Code (BIC); and
      4. The name of the account holder

    Candidates will be reimbursed by iCOVER for the cost of the certificate only. The money is reimbursed directly to the candidate’s bank account generally within 1 week.  

    Email to the candidate for the Austrian in-country process

    mceclip3.png

    Austria Out-of-Country Reimbursement Process

    How to Request a Criminal Certificate: 

    1. Candidates must apply at the closest Austrian Consulate in person. The application form will be completed by the candidate at the consulate, and their signature will be authenticated.
    2. The candidate must provide the following: 
      • A copy of the application form;
      • A copy of the candidate’s ID; and
      • Payment for the certificate issuance fee
    3. After applying for your certificate, you may submit a request for reimbursement for the cost of the certificate. 

    How to Request a Criminal Certificate Fee Reimbursement:

    Candidates may request reimbursement from support@i-covereurope.com or from the Checkr Support Team. Candidates should wait 48 hours before requesting reimbursement for the cost of the certificate. This allows time for the request to appear in iCOVER’s system. 

    • Email iCOVER at support@i-covereurope.com with the following information:  
      1. Proof of payment;
      2. International Bank Account Number (IBAN);
      3. SWIFT/Bank Identifier Code (BIC); and
      4. The name of the account holder

    Candidates will be reimbursed by iCOVER for the cost of the certificate only. The money is reimbursed directly to the candidate’s bank account generally within 1 week.  

    Email to the candidate for the Austrian out-of-country process:

    mceclip2.png

    ________________________________________

    Belgium In-Country Reimbursement Process (no cost for out-of-country)

    How to Request a Criminal Certificate: 

    iCOVER will send an email via applicant@icover-services.com within 24-48 hours of the background check invitation being accepted. This email will contain instructions on where the candidate can apply for their certificate. If the candidate has an electronic ID, they may apply online. 

    How to Request a Criminal Certificate Fee Reimbursement:

    There are directions in the email sent from iCOVER for reimbursement of the cost of the certificate. Candidates may request reimbursement from support@i-covereurope.com or from the Checkr Support Team. Candidates should wait 48 hours before requesting reimbursement for the cost of the certificate. This allows time for the request to appear in iCOVER’s system.  

    • Email iCOVER at support@i-covereurope.com with the following information: 
      1. Proof of payment;
      2. International Bank Account Number (IBAN); 
      3. SWIFT/Bank Identifier Code (BIC); and
      4. The name of the account holder

    Candidates will be reimbursed by iCOVER for the cost of the certificate only. The money is reimbursed directly to the candidate’s bank account generally within 1 week.  

    Email to the candidate for Belgium in-country process:

    mceclip1.png

    ________________________________________

    Germany In-Country Reimbursement Process (no cost for out-of-country)

    How to Request a Criminal Certificate: 

    iCOVER will send an email via applicant@icover-services.com within 24-48 hours of the background check invitation being accepted. This email will contain instructions on where the candidate can apply for their certificate. If the candidate has an electronic ID, they may apply online. 

    How to Request a Criminal Certificate Fee Reimbursement:

    There are directions in the email sent from iCOVER for reimbursement of the cost of the certificate. Candidates may request reimbursement from support@i-covereurope.com or from the Checkr Support Team. Candidates should wait 48 hours before requesting reimbursement for the cost of the certificate. This allows time for the request to appear in iCOVER’s system. 

    • Email iCOVER at support@i-covereurope.com with the following information: 
      1. Proof of payment;
      2. International Bank Account Number (IBAN);
      3. SWIFT/Bank Identifier Code (BIC); and
      4. The name of the account holder

    Candidates will be reimbursed by iCOVER for the cost of the certificate only. The money is reimbursed directly to the candidate’s bank account generally within 1 week.  

    Email to the candidate for Germany in-country process:

    mceclip1.png

    ________________________________________

    The Netherlands In-Country Reimbursement Process(no cost for out-of-country)

    How to Request a Criminal Certificate: 

    After submitting the background check application, the Dutch Ministry of Justice (COVOG) will contact the candidate directly via email from vog.np.rni@minvenj.nl within 48 - 72 hours of the background check invitation being accepted to confirm their application. Please allow 48 - 72 hours.

    How to Request a Criminal Certificate Fee Reimbursement:

    The candidate must request the refund. Neither Checkr nor iCOVER will contact the candidate to begin the refund process. 

    • Email iCOVER at support@i-covereurope.com with the following information:
      1. Proof of payment;
      2. International Bank Account Number (IBAN);
      3. SWIFT/Bank Identifier Code (BIC);
      4. The name of the account holder

    Candidates will be reimbursed by iCOVER for the cost of the certificate only. The money is reimbursed directly to the candidate’s bank account generally within 1 week.  

    Email to the candidate for the Netherlands in-country process:

    mceclip0.png