Contact Customer Support

While we hope that we’ve answered all of your questions in this Help Center, we understand that you might have questions or there might be issues we haven’t addressed. If that is the case, please contact our support team using the information below.

Give our chatbot a try!

The Checkr Help Center Chatbot, located in the bottom right corner of the Help Center, is able to answer our most frequently asked questions, run searches throughout our Help Center content to provide you with relevant information, and support International customers, too. 

Customers may also use the chatbot to chat directly with a live agent! Before connecting to live chat you’ll be prompted to sign in using your Checkr Dashboard credentials. Live chat is available to Checkr customers during business hours.

Try chatting with our chatbot today!

Submit a request

We've put together a form that allows you to securely submit your questions and attach any relevant documents. Click submit a request to contact us.