User Guides
Click here to access the Checkr-hosted Rippling / Checkr Integration User Guide.
If you are already logged into Rippling, you may use the steps listed in the Rippling-hosted Checkr User Guide.
Frequently asked questions
What changes should I anticipate as I migrate from using GoodHire through Rippling to Checkr through Rippling?
With the Rippling + Checkr integration, you'll be able to introduce a nearly identical background check experience through Rippling as you had with GoodHire, with the introduction of some new features like International screenings and automation using Rippling's Policy tool. You'll also see a change in the billing process, as you'll be billed directly by Rippling for all orders placed through the integration.
Who will handle my billing once I start using Rippling through Checkr?
Rippling will bill you for all orders placed through the integration. You'll be able to find these charges within Company Settings > Billing > Invoices.
What packages will I be able to order in Rippling?
Rippling will show all packages you have set up in your Checkr account as available for order within their platform. If you have packages assigned to nodes, you'll first need to select the node when ordering to see the available packages. If you've recently added a new package to your customer account, you may not see it available for order right away. You can manually sync your Rippling account with Checkr, which will pull in the newly created package.