There are two ways to resolve this:
- Follow through with signing up and creating your account. Once you’ve completed the account creation process, contact Checkr Support via the Chatbot and inform them of any changes that need to be made; or
- Stop the signup process and use the Chatbot to contact Customer Support.
Live chat will be available via the Chatbot during business hours. The Chatbot can be found in the bottom, right corner of the account creation pages.