Paying a fine or ticket does not always remove the associated violation from your motor vehicle record (MVR). In some cases, you may be able to have a record or restriction amended or removed from your MVR by contacting your state’s department of motor vehicles (DMV) or its equivalent. If you contact the DMV and there are changes made to your record, you can let us know by logging into the Candidate Portal and clicking on the “Report an Error” button on the page. For more information about filing a dispute, refer to Something on my background check report is wrong. What should I do?