When no electronic clinics exist within a candidate’s zip code or there are limited clinics in the area, the candidate will be given the option to select a paper-based clinic. If candidates see the phrase ‘Paperwork will be mailed to you’ under the clinic name, this indicates that it is a paper-based clinic.
When a candidate selects a paper-based clinic, a message will appear asking the candidate “Are you sure?” with additional information explaining the extended turnaround times. This messaging will also appear on the candidate’s report within the Checkr Dashboard. To proceed with the selected clinic, the candidate will select “Add Address” and enter their address on the following page. After adding their address, the candidate will complete the remaining pages of the apply flow.
When the apply flow is completed, the expiration date of the screening pass is automatically pushed to 30 days instead of the customer set default.
Note: While candidates won’t be blocked from adding a P.O. Box, they should ONLY enter a physical address. This is a requirement by our lab provider and their shipment partner.
Once the candidate has completed the apply flow, our lab provider will send the required paperwork (a custody control form) via Fedex to the address provided by the candidate.
If a candidate attempts to complete their screening without the required paperwork, or the screening pass has expired, the clinic will refuse service.
Viewing this information in the Checkr Dashboard
To see if a paper-based clinic was selected, navigate to the 'Health screening appointment' section of the candidate's report. If the phrase 'Paperwork will be mailed' appears under the clinic name > screening location, this indicates that a paper-based clinic was selected.