Question
How do I extend the timeframe of an active screening pass?
Answer
To update an active screening pass:
- Open the Candidate’s report in the Checkr Dashboard
- Navigate to the Health screening appointment section
- Select Add more time
There are no limitations to how much time can be added to active screening passes or how often they can be updated. Customers should use the Add More Time button in conjunction with their internal hiring policies and expectations for completing a drug/health test.
If the pass has expired, the Add More Time button will disappear and the client should use tools to Send updated screening pass or Re-send screening invitation.