Set up payment information

Update your billing email address

Use the steps below to update your billing email address:

1. In the Checkr Dashboard, select the "Payment & billing" page.
2. Select the Payment tab.
3. In the "Billing email" field, enter the updated email address.
4. Select "Update my account."

Autopay

If your monthly invoices are less than $2,500, Checkr asks you to provide a payment method for automatically paying your account's invoices each month. The payment method can be either a bank account or credit card, and you can add one of each. When your account has autopay, Checkr collects the full invoice amount around the seventh of the month.

If your account uses autopay but the dashboard shows a Pay Now button, your payment method might have had an issue.

For help submitting payments, email payments@checkr.com.

Add bank account information

Checkr can process invoices through a linked banking account, called an Automated Clearing House account. To allow Checkr to process invoices through a bank account, enter the information below:

• Account holder’s name
• Routing number
• Account number

After your account information saves, your bank account will show two microdeposits in 2-4 business days. To verify your bank account, enter both deposit amounts in the Payment tab. Checkr can process payments only for verified bank accounts.

Add credit card information

To allow Checkr to process invoices through a linked credit card, enter the information below:

• Credit card holder’s name
• Card number
• Security code
• Expiration date

To verify your credit card, Checkr places a temporary hold based on your first order:

• Fewer than 10 background checks: The temporary credit card hold is for 1 USD.
• At least 10 background checks: The temporary credit card hold is for the price of 10 checks.

Update payment information

Select the actions menu next to a payment method to remove it, or to make it the default payment method. You must keep at least one payment method on file. 

Nonprofits and tax-exemption

If your organization is tax-exempt, email tax@checkr.com with your W-9 and Certificate of Tax Exemption.

Video overview

Play the Checkr Academy video below to learn about Checkr's monthly billing process and how to set up your organization's bank account for payment.