This guide will walk you through the Checkr / Ashby integration process. The help center is a great resource for any questions that may not be covered in this guide. If you have any questions not covered in the help center, submit a request.
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- Prerequisites
- Enable Checkr Setup
- Create a Checkr account
- Account Hierarchy
- Order Background Checks
- Checkr Features
- Additional Resources
- International Searches
- International Verifications
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Prerequisites
The following is required to enable the integration:
- Admin access in Checkr and Ashby
- Account Hierarchy, to set up contact Checkr Support.
Enable Checkr Setup
- Log into Ashby
- Select Admin
- Select Assessments
- Select + New Integration and select Checkr as the vendor
- Select Connect to Checkr when prompted
Create a Checkr account
If you already have an account, select Sign In to connect to Ashby. If you don’t have a Checkr account, create an account to get started.
To create an account:
- Select Setup a Checkr account.
- Enter your contact/business information.
- Select Continue.
- Enter your business payment information.
- Select Continue.
- Invoices are sent out at the beginning of each month
- Select Submit Account for your account to be authorized.
- Checkr will verify your information and notify you in 1-2 business days via email.
- Checkr will verify your information and notify you in 1-2 business days via email.
Account Hierarchy
With Account Hierarchy you can set up Cost Centers (nodes) within the Checkr dashboard for background checks. Nodes can be used to assign different locations, teams, or groups that order background checks within your organization. Assign a package to a node and it will appear on your invoice. Invoices will show the background checks ordered by each node. Once created, when ordering to order a background check:
- Fill in the work location of the candidate
- Select the node
- Select the background check package
Your list of available packages will automatically generate based on the node you select. Select the background check package. If you do not see any packages, you will need to assign a package to that node in your Checkr dashboard.
Order Background Checks
On the candidate’s page, select Start Assessment.
Enter the Group, Assessment Type, and location for the candidate, and select Start.
The status of the report will be available within Ashby. To view the report, select Complete to view the report within your Checkr dashboard. Checkr will also keep you updated via email on the status as it completes. Checkr’s help center provides additional information on how to interpret a background check. Some background checks results are available within 24 hours. Most background checks are completed within 3-5 business days, but can take longer depending on the location or depth of the search.
Checkr Features
Additional Checkr account features and useful help center information for getting started:
Additional Resources
International Searches
Checkr offers several global searches for organizations hiring outside the United States (US). Depending on the location, Checkr offers a combination of criminal searches, global watchlist searches, education and employment verifications, adverse media searches, and identity document validation.
International Verifications
If your candidate works in the United States but has out-of-country history, for example attended school internationally, request a package that includes an education verification with out-of-country history enabled. The option can be applied for candidates who will perform their work inside the US, but who have an address history outside the US. Screening types that can be run on domestic screenings with out-of-country history include: