What is the candidate experience for international checks?

Question

What is the candidate experience for international checks?

Answer

The overall candidate experience is similar to our United States domestic checks. However, candidates generally must take more steps to consent to an international background check than to consent to a domestic US background check. Checkr, and possibly a government agency from the candidate's country of residence or employment, may contact the candidate for additional consent. The turnaround time of the background check often depends on how quickly the candidate responds to these consent requests.

There are different portals available to the candidate to provide documentation and track the progress of their screening(s). Which portal they use depends on the candidate's work location:

• US Candidate Portal: Used when the candidate’s work location is based in the United States
• International Candidate Portal: Used when the candidate’s work location is based in a country other than the US, Philippines or Singapore
• Other International Candidate Portal: Used when the candidate’s work location is based in the Philippines or Singapore

Candidates can also contact Checkr directly with any questions about a pending international background check or for a copy of the report.