Welcome to Checkr!
This guide will walk you through the Checkr / SmartRecruiters integration process, and outline how to use the Checkr dashboard for the background check process.
The Checkr Help Center is a great resource for any questions that may not be covered in this user guide. If you have any questions not covered in this guide that are specific to SmartRecruiters, please email support@SmartRecruiters.com for additional assistance.
SmartRecruiters / Checkr User Guide
- Add Checkr to SmartRecruiters
- Order Background Checks
- Use the Checkr Dashboard
- Domino's franchise support in SmartRecruiters
Getting started with Checkr on SmartRecruiters
This guide describes how to set up Checkr to use within SmartRecruiters, such that SmartRecruiters users can initiate, view, and process Checkr background checks from within the SmartRecruiters interface.
The following items are required to initiate SmartRecruiters / Checkr integration. Please ensure you have the following before proceeding.
- Access to SmartRecruiters, with admin rights
Add Checkr to SmartRecruiters
First, enable Checkr from within SmartRecruiters. You must have admin access to both Checkr and SmartRecruiters to complete this process.
Enable Checkr setup
To request information about Checkr, visit SmartRecruiter’s Marketplace and navigate to Checkr’s offering and select the Get Started button on the left. This will prompt you to fill out a form to allow SmartRecruiters to share your information with Checkr. You will then work with Checkr’s sales team to determine your needs.
Once you are ready to set up your account, go to Account Settings / Admin > Apps & Integrations.
Next, locate the listing for the Enhanced Checkr Integration (V2).
Verify that you wish to connect Checkr to your SmartRecruiters account.
Confirm the information listed for your Checkr account, and click Allow and Continue to enable Checkr for your SmartRecruiters account.
Connect to Checkr
To connect to Checkr, users will be prompted to sign up for a new Checkr account or sign into an existing account.
- Click Sign In with Checkr when prompted.
- Enter your login information for your Checkr account and click Log In.
- Once you login, you will be prompted to connect Checkr to SmartRecruiters by clicking the Click Here to Connect button.
- This will prompt SmartRecruiters to enable the integration.
Order Background Checks
Once your SmartRecruiters and Checkr accounts are connected, return to a candidate’s page, and click Background Check - Browse.
In the window that opens, select options for the check, and click Continue.
Once the background check has been ordered, the status of the components of the report will be listed in the SmartRecruiters candidate dashboard along with an ETA.
Once Complete, click on it to open the report in the Checkr Dashboard and review details. (For more information on reports and report statuses, see How do I interpret a background report in the Checkr Help Center.)
Most background checks will be completed within 24 hours, but the time to complete can range from a few minutes to a few weeks, depending on the type of check ordered, the geographic location of the candidate, and/or county courthouse operations.
Use the Checkr Dashboard
While the SmartRecruiters integration allows users to order background checks and view their status, the following features are available only within Checkr:
- Background check invitation links
- Full background check report results
- Adverse Action initiation and processing tools
- Checkr settings
For a quick overview of the Checkr Dashboard, please see Getting started with Checkr.
Domino’s Franchise Support in SmartRecruiters
Domino’s franchises that want to use Checkr in the SmartRecruiters platform should use this link to sign-up or sign into your Checkr account. All steps are the same except one final step that prompts the franchise to enter your F-Code. The field automatically starts to populate a drop-down list to select from as you begin typing your F-Code.
If your franchise has multiple store locations, you will need to enter each store code as a new node in Checkr. Please note that these do not pull automatically over from your SmartRecruiters account and must be manually entered into Checkr. Please note that all store codes must use a five-digit format. For example, store #1001 must be entered as 01001 in the account hierarchy page in Checkr.