Question
My candidate mistyped some of their personally identifiable information (PII). Is there a way to update their:
- Social security number
- Phone number
- Zip code
- Date of birth
- Name
Answer
Our support team cannot update a candidate’s social security number, phone number, or zip code.
To update a candidate’s name or date of birth, please submit a request to our support team. Please be sure to attach documentation (a driver’s license or other form of official ID) that reflects the change you’re requesting.
Also see How do I update my personal information on a report? from Checkr’s Candidate Help Center.
Comments
2 comments
How do I change my background information
Hi Dexter,
Thanks for visiting the Checkr Help Center. Here are articles from our Candidate Help Center that may help answer your question:
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