Skip to main content

Can a candidate dispute their Identity Document Validation (IDV) results?

Sarah
  • Updated

Question

Can a candidate dispute their Identity Document Validation (IDV) results?

 

Answer

There is not an official dispute process within the candidate portal, though candidates are encouraged to contact their prospective employer on any concerns regarding the results of their IDV screening.

Related articles

Popular Articles

How do I check the status of my background check?

Candidate My background check

My background report is complete. What happens next?

Candidate My background check

How do I submit a document to Checkr?

Candidate My background check

Something on my background check report is wrong. What should I do?

Candidate Dispute my report

Why is the background check taking so long to complete?

Customer Requesting background checks

How to resolve an exception on a suspended report

Customer Requesting background checks

Help me understand Checkr packages

Customer Screening FAQs

Help me understand what each report status means

Customer Adjudication & review