You can update your driver’s license within the Candidate Portal for up to 30 days after your report completes. Once 30 days have passed, you must contact the organization you applied to for next steps.
To update your driver's license information:
- Log into the Candidate Portal.
- Open the report you wish to update.
- Scroll toward the bottom of the page and click Update license.
- Enter your current driver's license information (state and number).
Once you've updated this information, Checkr will update your report. You will receive an email once your updated report is ready. You can see the updated report in the Candidate Portal.
If your report completed less than 30 days ago and you do not see the Update license option at the bottom of your report, contact Checkr Support.
For Uber-specific information on updating your license, refer to Help with Uber background check.
Updating your driver's license for one report will not update other existing reports or future reports. We recommend checking with your organization to confirm they have your current driver’s license.