When is the report added to my monthly invoice?

Question

Am I charged when an invitation is sent to a candidate or when the report completes?

Answer

A report is billed to the account when:

• The report completes as "Clear", "Consider", or "Suspended"
• The report is canceled by the customer

Please note: If a report is suspended or upgraded, and then completed in a later month, it will appear on the invoice both in the month of suspension/upgrading and the month of completion. There is no charge for expired reports.

Also see When is the due date for my invoice?