To update an active test pass:
- Open the Candidate’s report in the Checkr Dashboard
- Navigate to the Health test appointment section
- Select Add more time
There are no limitations to how much time can be added to active test passes or how often they can be updated. Customers should use the Add More Time button in conjunction with their internal hiring policies and expectations for completing a drug/health test.
If the pass has expired, the Add more time button will disappear and the customer should send an updated test pass or re-send a test invitation.