Checkr’s partner eScreen works with a certified medical review officer (MRO) who reviews drug tests. The MRO is a licensed physician with special certification to receive, review, and evaluate drug test results.
MRO-reviewed result |
Description |
Next steps |
|---|---|---|
| Abnormal pH | "Abnormal" indicates a urine pH outside the normal range. | Send another invitation to the candidate. The candidate must go to a clinic and provide another sample. |
| GC/MS (Immunoassay) Interference |
Interference at the first testing stage prevents a result. Causes include the ones below:
|
Send another invitation to the candidate. The candidate must go to a clinic and provide another sample. |
| Negative-dilute |
The sample is dilute for a reason below:
|
Send another invitation to the candidate. The candidate must go to a clinic and provide another sample. |
| Positive | The sample tested positive for a substance. The MRO confirmed that the candidate has no prescription for the substance. | Accept the result as accurate. |
| Positive UTCD (unable to contact donor) | The sample tested positive for a substance. The MRO couldn't confirm whether the candidate has a prescription for the substance. | Accept the result as accurate, or send another invitation to the candidate. If you send another invitation, the candidate must go to a clinic and provide another sample. |
| Substituted | The candidate provided a sample that was either not urine or not their own urine at the time of collection. | Send another invitation to the candidate. The candidate must go to a clinic and provide another sample. |
| Test Canceled | Results can't be determined. Read the notes for details. |
If a testing or lab-handling error happens, Checkr doesn't charge you for the test. Checkr charges you for tests when the candidate provides an abnormal sample, such as a specimen with an unacceptable temperature. These tests cause a Consider report status. If you send another invitation to the candidate, they must go to a clinic and provide another sample. |