I sent an invitation to an incorrect email address. Can I cancel it?
Reports with an Invitation Sent status can be canceled by users with access to the report (Users, Requestors, Admins, Restricted Admins). To cancel:
- Open the candidate’s report in the Checkr Dashboard.
- Select Cancel Invitation.
Once the invitation is canceled, the candidate will no longer receive background check invitation email reminders.
To send a new invitation to the correct email address, refer to the Order a Report Help Center article.
Please note: The “delete candidate data” feature is designed in accordance with the CCPA and should be used only when a candidate requests that their data be deleted. See When should I use the delete candidate data feature for more information.