I sent an invitation to an incorrect email address. Can I cancel it?
Reports with an Invitation Sent status can be canceled by users with access to the report (Users, Requestors, Admins, Restricted Admins). To cancel:
- Open the candidate’s report in the Checkr Dashboard
- Select Cancel Invitation
Once canceled, to send a new invitation to the correct email address:
- Navigate to the Candidates tab
- Select the Invite Candidates button
- Choose a Package (required) and Geo or Program (if applicable)
- Enter your candidate’s email address and click Send Invitations
Please note: The “delete candidate data” feature is designed in accordance with the CCPA and should be used only when a candidate requests their data to be deleted. See When should I use the delete candidate data feature for more information.