I sent an invitation to an incorrect email address. Can I cancel it?
Reports with an Invitation Sent status can be canceled by users with access to the report (Users, Requesters, Admins, Restricted Admins). To cancel:
- Open the candidate’s report in the Checkr Dashboard.
- Select Cancel Invitation.
Once the invitation is canceled, the candidate will no longer receive background check invitation email reminders. Checkr is unable to cancel reports once the background check has started processing. To send a new invitation to the correct email address, refer to the Order a Report Help Center article.
The “delete candidate data” feature is designed in accordance with the CCPA and should be used only when a candidate requests that their data be deleted. See When should I use the delete candidate data feature for more information.