Checkr retains reports in accordance with applicable laws and agreements between Checkr and its customers and affiliates. For example, for FCRA purposes Checkr generally retains reports for at least 5 years. If a candidate asks you to, you can use both the Checkr Dashboard and the Checkr API to request that Checkr delete their data.
Delete candidate data using the Checkr Dashboard
To delete candidate data using the Checkr Dashboard, use the steps below:
- Open the candidate's report.
- In the candidate information, select Delete candidate data.
- Confirm that you received and verified the candidate’s request to delete their data.
- To confirm the request, select Delete candidate data.
After deletion, the candidate loses access to the Candidate Portal, and Checkr deletes the candidate’s data, such as the candidate’s report, from your account.
Checkr can't recover deleted data for your account.
Don’t delete a candidate’s data unless the candidate asks you to. Candidates can also contact Checkr directly to request removal of their personal data.
Checkr designed this feature in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Checkr offers this feature to maintain Fair Credit Reporting Act (FCRA) obligations and align with the CCPA and CPRA. It helps provide transparency and gives candidates more control over their data.
For more information about the CCPA and your candidates' reports, refer to What CCPA Compliance Means in the Context of Background Checks.
This information doesn't constitute and isn't intended as legal advice. Consult your legal counsel about your compliance obligations and best practices.