Issue
A candidate was attempting to submit information for their employment credit check, and received the error message "Missing Credit Report Reason". It seems to occur when entering the zip code.
Resolution
This error occurs when the account running the report is missing a location-specific permissible reason. Many states and municipalities have created requirements for when a credit check can be performed for pre-employment purposes. A location-specific permissible reason must be established in the location the report is being ordered. Please contact Checkr Customer Support to make adjustments to your account.
See Location-specific reasons for requesting pre-employment credit reports for more information.