How do we update our billing contact email address?

Question

We need to change the billing contact for our organization. 

Answer

The billing contact can be updated within your Checkr account by a user with Admin permissions.

To update the billing contact email address:

• Navigate to https://dashboard.checkr.com/account/settings
• Enter the updated email address in the billing email field
• Select the green update my account button to save your changes
• Once updated, monthly invoices will be sent to the new billing contact listed

To update your payment information see Set up payment information