Question
We need to change the billing contact for our organization.
Answer
The billing contact can be updated within your Checkr account by a user with Admin permissions.
To update the billing contact email address:
- Navigate to https://dashboard.checkr.com/account/settings
- Enter the updated email address in the billing email field
- Select the green update my account button to save your changes
- Once updated, monthly invoices will be sent to the new billing contact listed
To update your payment information see Set up payment information
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