Can I edit language in the email invitations sent to candidates?

Question

Using the Checkr hosted apply flow, how do I update the language used in email invitations sent to candidates?

Answer

We are unable to edit the email invitation that is received by your candidates. However, Checkr can assist in editing the:

• Welcome message
• Disclosure
• Authorization
• Adverse Action pages

To update any of these areas, we'll first need to gather authorization. Contact Checkr support to initiate your request. We’ll send you an authorization addendum to your customer agreement and forms that will allow you to outline the changes you would like to make.

When submitting your initial request to Check support, please ensure you let us know who will be signing the authorization addendum by including their:

• First Name, Last Name
• Email Address
• Title

Once the authorization addendum has been completed and edits have been shared with Checkr support, we'll pass your updated forms to our Compliance Operations team for review.

To learn more about the apply flow, see Disclosure and authorization: gaining consent to run background checks

**Please note that Checkr does not provide legal advice and we encourage you to consult your legal counsel to ensure compliance**