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Please note: These Account Hierarchy User Guides are for our customers who have Account Hierarchy Management enabled. If your account is not yet using this feature, please refer to our Checkr Dashboard User Guides. |
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The Logs page provides a log of your API and Webhook calls. Use this page to:
- Review and troubleshoot your implementation
Click an individual call to view the details of that call and troubleshoot your integration.
Logs can be used during your development cycle to review all API and Webhook calls for both successful and unsuccessful requests over time, and are helpful for seeing which calls dropped and why.
To search for a specific call, enter a Resource ID for the call. This ID may be the unique `id` for the Candidate, Report, or Invitation used in the call. In the search results, click the call to open a detailed view.
API Logs provide:
- Summary (Timestamp, IP Address, API URL called, method used, status of the call, Content-Type, and User-Agent)
- Request Query Parameters
- Raw Request Body
- Parsed Request Body
- Response Body
Webhook Logs provide:
- Summary (timestamp, Webhook URL, status, and retry number, if applicable)
- Raw Request Body
- Response Body
Note: API logs are not generated for Partner integrations or other OAuth accounts.