Welcome to Checkr!
This guide will walk you through the Checkr / Church Community Builder integration process, and outline how to use the Checkr dashboard for the background check process.
The Checkr Help Center is a great resource for any questions that may not be covered in this user guide. If you have any questions not covered in this guide that are specific to Church Community Builder, please contact Church Community Builder directly for additional assistance.
Church Community Builder / Checkr User Guide
This guide describes how to set up Checkr to use within Church Community Builder, such that Church Community Builder users can initiate, view, and process Checkr background checks from within the Church Community Builder interface.
The following items are required to initiate Church Community Builder / Checkr integration. Please ensure you have the following before proceeding.
- Access to Church Community Builder, with admin and background check rights
Add Checkr to Church Community Builder
First, enable Checkr from within Church Community Builder. You must have admin access to Checkr and Church Community Builder to complete this process.
Enable Checkr setup
To initiate integration, log into Church Community Builder and navigate to the System Settings in the upper righthand corner. Select ‘Integrations’ and you will land on a page that gives the options of integrations available to you. It will prompt you to fill out a form to allow Church Community Builder and Checkr to setup the integration between the platforms so that you can run background checks.
Once the integration is setup, you’ll be able to login to Church Community Builder and run a background check from with the recruiting platform.
Create a Checkr account
If your company does not yet have a Checkr account, one must be created before integration with Church Community Builder.
To create an account for use with Church Community Builder:
- Click Sign Up when prompted.
- Enter your name and company contact information, and click Create Account.
- Enter payment information. Invoices for background checks will come directly from Checkr, and not from Church Community Builder. (Payment information may be edited on the Checkr dashboard after the account has been created.)
- Provide the requested credentialing information. This information is required by law to ensure that only legitimate companies, with legitimate business needs, can run background checks.
- Note: Select Purpose: Pre-employment to use Checkr to run background checks for volunteer/hiring/employment purposes.
Click Continue to submit your information to Checkr for review. Once the credentialing process is complete, Checkr will notify both Church Community Builder and you, and you may begin ordering background checks through the Church Community Builder platform.
Credentialing typically takes 1-2 business days. If Checkr needs additional information, they will reach out to you directly by email.
Order Background Checks
Once your Church Community Builder and Checkr accounts are connected, return to a volunteer’s page, and click Actions - Order Background Check
In the window that opens, select options for the check, and click Order.
Once the background check has been ordered, the status of the report will be listed in the Church Community Builder candidate dashboard. Once Complete, click on it to open the report in the Checkr Dashboard, and review details.
(For more information on reports and report statuses, see How do I interpret a background report in the Checkr Help Center.)
Most background checks will be completed within 24 hours, but the time to complete can range from a few minutes to a few weeks, depending on the type of check ordered, the geographic location of the candidate, and/or county courthouse operations.
The Church Community Builder integration allows users to set up different "nodes" inside of their Checkr account to have displayed in the CCB background check ordering workflow. Nodes can be used to designate different locations, campuses, teams, or groups that order background checks within your church organization. Nodes allow you to set up specific packages under each node and invoices from Checkr are broken out by which node ordered which invoice.
Setup for Account Hierarchy is simple, follow these directions to create your nodes and Account Hierarchy setup in your Checkr account. Once you have saved these settings, any time you order a background check inside of CCB, you will be asked which node you would like to order from, and packages under that specific node will display for ordering. Invoices will also show the background checks ordered by each node within 2 billing cycles after setup.
Note: If you do not see the Account Hierarchy settings in your Checkr account, please contact Checkr Customer Support to have it turned on.
Use the Checkr Dashboard
While the Church Community Builder integration allows users to order background checks and view their status, the following features are available only within Checkr:
- Background check invitation links
- Full background check report results
- Adverse Action initiation and processing tools
- Checkr settings
For a quick overview of the Checkr Dashboard, please see Getting started with Checkr.