This article will help you:
- Understand an Identity Document Verification
- Understand the data points used in verification decision
- Understand your candidate's experience
Identity Document Verifications (IDV) compare candidate-provided selfies, government documents, and PII. If the three data points are determined to be a "match", the Identity Document is said to be verified.
When a report is ordered with IDV enabled, the candidate is required to take a selfie and upload an image of their official identification document. Checkr then compares these two images with each other, and compares them with candidate-provided PII.
Checkr IDV uses a number of comparisons to verify that the selfie, government document, and candidate PII are in agreement with one another:
- Selfie comparisons
- Does the candidate’s selfie match the image on the government document?
- Does the candidate’s selfie appear to have been taken spontaneously, in the moment (not simply a picture of a picture)?
- Government document comparisons
- Is the image of the document clear and legible (high quality)?
- Is the document fraudulent (is it a photo of a scan or screenshot, or other alterable image)?
- Is the document's barcode legible and contain valid data?
- Is the document found in a database of compromised documents?
- Candidate PII checks
- Does the name and date of birth on the government document match the PII provided by either the candidate or the Checkr customer?
IDVs may be included in reports as a standalone screening or in conjunction with other screenings.
- If the IDV is the only screening, the report will return status Complete when the IDV is completed, regardless of whether the screening returns Verified or Unverified. If the IDV becomes Suspended (due to candidate inaction), the report will also be Suspended.
- If the IDV is not the only screening, other screenings will not be triggered until the IDV completes and returns Verified. If the IDV becomes suspended or returns Complete and Unverified, the report will suspend and no subsequent screenings will be run.
The Identity Document Verification can be run as a standalone Screening.
Candidates are asked to provide their email address and phone number. Only one is required. If both are provided, Checkr will contact the candidate by both email and text.
Candidates are also asked to provide their name and date of birth. If these two pieces of candidate PII are not provided, we will be unable to compare the candidate's PII with their provided document, and the IDV will return Unverified.
When the report is ordered using the Checkr API, the candidate will immediately receive a text and/or email with a URL through which they will be asked to take a selfie and upload images of their government document.
When the report is ordered using the Checkr Dashboard, the candidate will be directed to log into the Candidate Portal, and will then be redirected to capture.checkr.com. Candidates will be required to complete the selfie capture and document photo upload using a mobile device. If the candidate logs into the Candidate Portal through a mobile device, they will be able to upload their required documents. If the candidate is not on a mobile device, they will be prompted to visit the page on a mobile device. They will also receive a text and/or email prompting them to visit this page.
If you've applied for a job and are looking for more information on your background check’s status or progress, please log into the Checkr Candidate Portal.