My report is old and I’d like to request a new one Curtis April 30, 2020 00:20 Updated Log into our Candidate Portal to track your background check's progress. Checkr cannot initiate a new report for you. Please contact the company you applied with to request a new report. Related articles Order a Report Contacting Checkr Support Why is my report suspended? Why are you denying me employment based on information from a long time ago? How do I get a refund for my report?