While we hope that we’ve answered all of your questions in this Help Center, we understand that you might have questions or there might be issues we haven’t addressed. If that is the case, please contact our support team using the information below.
Give our chatbot a try!
The Checkr Help Center Chatbot, located in the bottom right corner of the Help Center, is able to answer our most frequently asked questions and run searches throughout our Help Center content to provide you with relevant information. Try chatting with our chatbot today!
Submit a request
We've put together a form that allows you to securely submit your questions and attach any relevant documents.
- Click submit a request to contact us.
Call us
Checkr's support team is also available to take your calls.
We're available Monday to Friday during the hours listed below:
- 5 a.m. - 5 p.m. Pacific Time (PT)
- 6 a.m. - 6 p.m. Mountain Time (MT)
- 7 a.m. - 7 p.m. Central Time (CT)
- 8 a.m. - 8 p.m. Eastern Time (ET)
Call us at (844) 824-3257
Important note
The phone line listed is only for candidates based in the United States. We do not currently offer phone support for customers or candidates with international screenings.