If you have questions regarding the information we collect, please refer to our Privacy Policy and User Terms.
Is my information private?
Popular Articles
FAQs about Checkr packages
Customer Available searches and verifications Checkr packages
How do I check the status of my background check?
Candidate Understand your background check
What does the status of my report mean, and what are my next steps?
Candidate Understand your background check
My background report is complete. What happens next?
Candidate Understand your background check
Suspended and pending background checks
Customer Review reports
Report statuses
Customer Review reports
How to read your invoice CSV
Customer Payment and billing
Something on my background check report is wrong. What should I do?
Candidate Dispute your report & resolve issues
FAQs about Checkr invoices
Customer Payment and billing
User permissions
Customer Manage your account