The first step would be to reach out to your state’s department of motor vehicles or other agency that administers driver licensing (DMV) to confirm that the status of your license has changed. Please note that it can take up to 3 business days for changes made by the DMV to be reflected on your motor vehicle record.
The next step would be to contact us to file a dispute. For information about how to file a dispute, refer to the following Help Center article: Something on my background check report is wrong. What should I do?