The first step would be to reach out to your state’s Department of Motor Vehicles or another agency that administers driver licensing (DMV) to confirm that the status of your license has changed. Please note that it can take up to 3 business days for changes made by the DMV to be reflected on your motor vehicle record.
The next step would be to contact us to file a dispute. For more information about how to update your license and file a dispute, refer to the following Help Center articles: