You can submit a document to Checkr in one of the following ways:
- Submit information through the Candidate Portal. Visit the Candidate Portal and log in with the information you submitted for your background check. Refer to How do I log into the Candidate Portal? if you're having issues logging in.
- Submit information through email. If we request additional information from you, we will email you a link through which you can upload documentation. Search your email inbox and spam folder for the keyword Checkr. The upload link will look like the image below. It works best in Chrome, Safari, or Firefox browsers.
- Submit information by submitting a request ticket. If you cannot access the Candidate Portal or submit information through the link we sent you, please submit a request ticket here with the description and attachment.
Make sure any photos you upload are as clear as possible. Poor photo quality may cause delays in the background check process.