How do I submit a document to Checkr?

Log into our Candidate Portal to track your background check's progress.

You can submit a document to Checkr in one of the following ways:

Submit information through the Candidate Portal. Visit the Candidate Portal and log in with the information you submitted for your background check. Check out our FAQ: I can’t log into the Candidate Portal if you’re having trouble logging in.
Submit information through email. If we requested additional information from you, we will send you a link in an email to upload documents. Search your email inbox and spam folder for the keyword Checkr. The upload link will look like the image below. It works best in Chrome, Safari, or Firefox browsers. Please make sure the photo you upload is as clear as possible!
Submit information by submitting a request ticket. If you cannot access the Candidate Portal or submit information through the link we sent you, please submit a request ticket here with the description and attachment.