After you file a dispute, Checkr will review and verify the contested information during a reinvestigation. In compliance with the FCRA, Checkr has 30 days to complete a reinvestigation. Checkr strives to complete reinvestigations as quickly as possible.
Once the reinvestigation is complete, Checkr will notify you by email of the results. If the reinvestigation results in changes to your background check report, it will be updated, and you will be sent a copy of the updated report. The company you applied with will also receive notification that the dispute is complete, and it can log on and review any changes before making a hiring or engagement decision.